GoBag App
Privacy
Policy

GoBag App
Privacy
Policy

1. Introduction

This Privacy Policy describes how Go Bag ("Application") collects, uses, stores and protects your personal information in compliance with the General Data Protection Law (LGPD - Law No. 13,709/2018) and other applicable laws. By using the Application, you agree to the collection and use of information as described in this policy.

2. Information Collected

We may collect personally identifiable information, such as name, email address and telephone number, when you create an account or contact us, in accordance with Art. 7 of the LGPD;

We collect information about how you use the Application, including access data, interaction with application features, and user preferences, in accordance with Art. 6, items II and III, of the LGPD;

2.3. Device Information:

We collect information about the device you use to access the Application, such as device model, operating system, unique device identifiers and mobile network information, in accordance with Art. 11 of the LGPD;

We may collect location data, with your consent, to improve user experience and provide location-based features, as per Art. 7, item I, of the LGPD.

3. Use of Information

We use the information collected to:

  • • Provide and improve the Application, in accordance with Art. 7, items V and VI, of the LGPD;
  • • Personalize your user experience;
  • • Send important notifications and announcements;
  • • Respond to your requests and provide customer support;
  • • Monitor and analyze trends and usage of the Application;

4. Information Sharing

4.1. Service Providers:

We may share information with third parties who provide services on our behalf, such as data hosting, usage analysis, customer service, and marketing. These providers are contractually obligated to protect your information and use it only for the purposes for which they were hired, as per Art. 7, item V, of the LGPD..

4.2. Legal Compliance:

We may disclose your information to comply with applicable laws, regulations, legal processes or governmental requests, in accordance with Art. 7, item II, of the LGPD.

We may disclose information to protect the rights, property, or safety of Go Bag, our users, or others, as required or permitted by law.

5. Information Storage and Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure or destruction, in accordance with Art. 6, item VII, of the LGPD. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law, pursuant to Art. 16 of the LGPD.

7. Your Rights

You have the right to access, correct, update or delete your personal information, as per Art. 18 of the LGPD. To exercise these rights, please contact us by email: suporte@gobagapp.com. We will respond to your request as required by applicable law.

8. Children's Privacy

Go Bag is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information from a child under the age of 13, we will take steps to delete such information immediately, in accordance with Art. 14 of the LGPD.

9. Children's Privacy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date at the top of this policy. We encourage you to review this policy regularly to stay informed about our privacy practices, in accordance with Art. 48 of the LGPD.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email::  suporte@gobag.com.br

Effective Date: May 18, 2024

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